Large enough to cope, Local enough to care.
Supplying businesses with a
full range of catering equipment

Terms and Conditions

PAYMENT TERMS

Our standard payment terms are 30 days Net. New accounts are on a pro-forma basis. Once an account form has been completed, checked and authorised, customers will be given an account number for future orders.

 

DELIVERY

Delivery dates are quoted subject to the availability of goods. Stock items will usually arrive the next working day and special order items will usually arrive within 2-3 working days, however, you will be given an estimated delivery date once your order is processed. North west delivery is free via our own vans; Mainland UK Delivery is £6.95 + Vat up to 15KG and an additional 35p per Kg thereafter

  

CLAIMS

Goods damaged in transit or shortages must be reported within 24 hours of delivery.  To report any issues, please phone 0151 289 3344 as soon as possible

 

RETURNS

Stock items may be returned for credit as long as they are unused and in the correct undamaged packaging. Special order items  may be returned but will need to be authorised by a director and may have a handling/re-stocking charge of 20%.  Please double check orders to avoid errors. 

 

WEBSITE/PRICE CHANGES

Changes are being made daily to our website. We reserve the right to change an item or price at any time without notice. Although regular checks are made, mistakes do happen; please notify us of any issues you may come across whilst using our website.

 

GOODS OWNERSHIP

Goods remain property of R&R/NBS Ltd until paid for in full. We reserve the right to recover any unpaid items.

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